Ford Continues To Win With J.D. Power
For decades, JD Power awards have been the benchmark for automotive quality, reliability, and customer satisfaction. In 2024, Ford once again earned top recognition across several key vehicle segments, reinforcing what Kansas City drivers have known for years—Ford delivers excellence.
At Thoroughbred Ford, we’re proud to carry a lineup of award-winning vehicles, and in this post, we break down exactly why Ford continues to lead the industry in quality—and how it translates to real benefits for Kansas City drivers.
What Are the JD Power Awards?
JD Power is a globally recognized research firm that conducts in-depth consumer studies on vehicle quality, dependability, and satisfaction. Each year, the firm surveys tens of thousands of real vehicle owners and evaluates metrics like:
- Initial Quality (problems reported in the first 90 days)
- Vehicle Dependability (issues over a 3-year span)
- Customer Service Index (dealership experience)
Awards from JD Power are respected across the industry because they come directly from drivers—not advertisers or critics.
2024 Ford Winners: Models That Stood Out
In the latest rankings, Ford earned several key awards, including:
- **Ford Maverick** – Highest Ranked Compact Pickup for Initial Quality
- **Ford Mustang Mach-E** – Top EV in Customer Satisfaction
- **Ford Expedition** – Best Large SUV in Long-Term Dependability
- **Ford F-150** – Ranked Above Segment Average in Initial Quality and Service Satisfaction
These accolades reflect both cutting-edge engineering and a commitment to long-term durability—key factors for anyone shopping in the Kansas City market.
Why It Matters to Kansas City Drivers
Kansas City presents a wide range of driving conditions—urban congestion, suburban sprawl, icy winter roads, and hot summer hauls. Ford’s award-winning lineup is designed for this kind of versatility:
- The Maverick’s hybrid efficiency is perfect for commuting across the metro
- The F-150 thrives in job sites from Riverside to Grandview
- The Mustang Mach-E satisfies EV adopters from Brookside to Blue Springs
- The Expedition offers road trip confidence for KC families
When JD Power honors these models, it confirms their ability to meet real-world demands in our region.
Ford vs. the Competition in 2024
How does Ford compare to other brands in JD Power’s latest report?
- **Better Initial Quality than Chevrolet and GMC** in multiple segments
- **Higher EV satisfaction scores** than Tesla in service experience
- **More vehicles ranked above average** in dependability vs. Toyota and Nissan
For Kansas City drivers choosing between brands, JD Power data provides a clear edge in Ford’s favor.
Built Ford Tough: Backed by Real Ownership Data
Kansas Citians rely on their vehicles—whether it’s a F-150 towing equipment in Lenexa or an Explorer hauling kids to school in Liberty. JD Power’s dependability awards are based on years of real-world ownership. That means fewer unexpected repairs, better resale value, and more time on the road.
With Ford’s factory warranty, available extended coverage, and award-winning vehicles, peace of mind comes standard at Thoroughbred Ford.
How Thoroughbred Ford Supports Quality Locally
Our Kansas City dealership doesn’t just sell Ford vehicles—we stand behind them. Thoroughbred Ford offers:
- Factory-trained service techs
- Genuine Ford parts
- Transparent service quotes
- JD Power–recognized customer service
We’re proud to maintain the level of quality that earns Ford these national awards.
More Than Just Trophies: Real Impact for Ford Owners
Awards are more than bragging rights—they reflect ownership confidence. Drivers in Kansas City benefit from:
- Lower cost of ownership
- Better reliability ratings
- Higher satisfaction over time
- Less time in the service bay
It’s everything you want from your next new vehicle—and Ford delivers it consistently.
Curious about why Kansas City drivers trust Ford year after year? Visit Thoroughbred Ford and test drive one of our JD Power–recognized models. From the Maverick to the F-150, you’ll see firsthand what award-winning quality feels like. Schedule your visit today and experience the difference.
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