Parts and Service

When you bring your vehicle to Thoroughbred Ford for maintenance, you'll have a team of highly experienced and courteous professionals at your service. Designed to be very open, a customer can sit in the customer lounge and watch their car being worked on in an ultra clean, almost "white room" environment, or choose to watch either satellite or local TV.

For business professionals, two desk spaces are provided, complete with phones, a modem port for a lap top computer, and a fax machine. We also have a computers available for our customers, complete with highspeed internet, printer and loaded with Microsoft Office products. For those who would prefer not to wait, a courtesy vehicle gladly gives rides to any location in the Northland, and low cost rentals are always available with an advanced reservation.

Ford Motor Company awarded Thoroughbred Ford for their superior customer service and satisfaction with the Top Quality Care Leaders Award. Thoroughbred Ford received the President's Award from Ford Motor company year after year. The President's Award exemplifies exceptional effort and superior performance.

Here are some of the other special services we offer our customers:

• Warranty repairs on all Ford, Lincoln & Mercury products including F-series trucks from F-150's to F-750's.
• Perform maintenance and mechanical repairs on all makes and models
• Offer specialized services for fleet customers
• Complete Quick Lube service with an average wait of no longer than 45 minutes. No appointment is necessary from 8:00am-4:00pm on all vehicles up to 18,000 lbs
• We specialize in fleet courtesy deliveries - located 5 miles south of the Kansas City International Airport at I-29 and Barry Road.
• Convenient Saturday hours for complete maintenance from 7:00am -7:00pm
• Shuttle service departure times available throughout the day with prior arrangements.
• Low-cost quality rental vehicles available on-site

Service Department
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